# Support and offboarding

Complete this page when support is included. Delivery alone does not imply ongoing operations.

## Support boundary
- Covered workflow/version: [text]
- Channel and hours: [text]
- Severity definitions and response targets: [text]
- Included fixes or updates: [text]
- Excluded changes: [text]
- Expiry or renewal decision: [date]

## Offboarding checklist
- Export source, configuration, fixtures, decision log, and runbook.
- Transfer or revoke credentials and confirm access ownership.
- Confirm stable operation or execute rollback.
- Record unresolved risks, incidents, and maintenance needs.
- Confirm where partner data, logs, and backups remain.
- Record final owner and closeout date.